Company background

In addition to the usual media (television, radio, and newspaper) for aintained an extensive advertising campaign, the conjunction receives significant use of billboards and signage, sponsors sporting events ranging from Little League to the Olympic Games. B. grooming Topic/Area Our training topic is about how to become a good coach. We will identify the instruct skill and disclose nearly demonstration to manager trainees. In this training session, we will aim to instruction on four main areas.First is Introduction, it would include the company background, objective, mission and the vastness of coaching. Second is the concern of how to be a good coaching which includes the coaching skill, conflict cenario preference and resolution. Third is the session for discussing of the conflict scenario such as the advantage and disadvantage. Final one(a) is the role hoyden, short session for presenting and correcting the coaching conflict scenario which watched before. C. Target Tra inees Our target trainees are focus on the eating place manager in all McDonald in Hong Kong.As most of them are newer to this level, thereof this training can provide the opportunity to them to get a substantially ensureing of their Job duties. D. Lesson objective Manager Trainees should be equal to(p) to raiment the effective coaching skills. We confide that t can identify the unique leadership skill which is a healthy, positive and enabling process that transforms pack to higher levels of competence. Furtherto a greater extent, the coaching course can let the McDonalds manager trainees represent how to become a good coaching through the role play section and demonstration.In addition, the most authorized objective should understand the importance of mentoring in maximizing the team finishance. E. Lesson plan Subject directoring (McDonald) Date condemnation 4th March,2013, 1630-1730 Venue Room 309 Lesson How to become a good coaching. Coach Han Chow, pass Ku, Katie Lee, Kevin La, Simon Lam Objectives later this lesson, 16 Manager Trainees should be able to To equip the To understand how to become a good coaching To understand the importance of mentoring in maximizing the team performance.Topics Important points Method Media/ Materials time Venue Trainer Introduction Company background, Objective and mission, Importance of coaching PowerPoint 3Mtn 309 Kevin How to become a good coaching Coaching Skill, Conflict Scenario penchant and Resolution PowerPoint + Video PowerPoint Nga Han part Play Good Coaching Scenario 8Mtn Adam + Katie Discussion of scenario Advantage and Disadvantage of coaching scenario 6Mtn Simon F. Supplementary Information Role play scenario McDonald manager always give some support to ply no matter stave cannot do the report well in the deadline.He will listen the reasons why the staff cannot do well preferably of punish his staff. M= McDonalds Manager, S= McDonalds Staff (Aside Mr. Ku is a manager of McDonald. Katie i s a McDonalds staff. One day, Mr. Ku MHi, katie, we decide you to be the holder of Mcdonload birthday political party and write a report after this program, 0k? S Sure. I am 0k. mr. ku. When do I need to complete the report and program? M I am sure you will be able to do well in this program. You can complete it within one week. This discussion can give you some reference for your program.It is included some serviceful information and teach you how to do the program well. Hope it can help oneself you. S Thank you so much. Mr. Ku. I wont make you disappointed. (Aside After 7 days, Katie finishes the report on time and hand in to Mr. Ku. ) SMr ku. this is my McDonald party report. MOk, let me check this. Did you find any puzzle in doing this report? Did the book give you some idea on doing the project? S yes, I do. MYou always give us surprise, only if this time, its should not your usual performance, ou look tired, Is the working pressure excessively high or other thing influ ence you ?S I am sorry that I could not do a undefiled Job and have many mis offsprings in the report . lam white-lipped that i need more time to do it M As I know you always are the good employee, i debate something make you fail. Fortunately this project is not urgent, i can give you more 4 days, but your problems do not solve that calm affect the program, can you tell me? Maybe i can help you. S My dad get sick now, i am rightfully worry about his physical condition and my dad state, I a lot cannot fall asleep at night. Also, need to go to hospital everyday, I really eel I cant sustain. For this program, I really want to do it better.M Oh , i am sorry for that, No wonder you give me the report in your tensity, bestiring up, all things will be allright. do you want the leave to take care your father? SThanks a lot but I hope I follow my Jobs till the end, will be responsible for this program I dont want to see other one handle my Jobs. M I trust your ability and you can perf orm a good show, besides the time, what can i help you more? Like arrange a assistant for reducing your workload? SThank you for your support and accept my mistakes. That is a good idea, I hope he an help me handle the daily operation when I go to the hospital. epartment ssure M Good. In fact, everyone will face the trying time, next time if you need help dont hide the problem that make more worst, try to talk to person who can help you, i believe they can solving the problem for you like this time. Remember, communcation is most important in a team. S I got it MGood I really expect your prefect program in the future. (Aside After this matter, other staff members were surprise of Mr. Ku attitude and think that he is a good manager. He willing to understand his staff and accept mistakes so motivate staff to do better.